Fair Use Policy
To ensure fair and equitable use of our web hosting services, we have established the following Fair Use Policy. This policy applies to all users of our hosting services and is designed to maintain optimal performance and reliability for all customers.
1. Purpose
This Fair Use Policy is designed to ensure that all users have a fair opportunity to utilize our hosting resources without any single user consuming an excessive amount of bandwidth or disk I/O, which could negatively impact other users.
2. Fair Usage Limits
While we provide generous resources, users are expected to use the service in a manner that does not exceed reasonable usage limits. The following guidelines apply:
- Bandwidth: Users should not consistently use more than 40% of the allocated 2.5 Gbps bandwidth for sustained periods (e.g., continuously for more than 1 hour) If we need to limit your bandwidth speeds due to excessive usage, it will be set to 250 Mbps until your next invoice.
- Disk I/O: Users must not exceed reasonable disk read/write speeds. Excessive disk I/O usage, such as continuous high-speed writes or reads, may result in throttling to ensure fair access for all users.
3. Prohibited Activities
The following activities are prohibited as they may adversely affect server performance and the experience of other users:
- Excessive or sustained high-bandwidth usage, such as large-scale file sharing or streaming.
- Illegal activities or any activities that violate the terms of service of our hosting providers.
- Hosting or distributing malicious software, phishing sites, or spam-related content.
- Running applications or scripts that cause excessive disk I/O, such as database-intensive tasks or frequent large file transfers.
4. Enforcement
To ensure compliance with this Fair Use Policy, we may take the following actions:
- Monitor resource usage (bandwidth and disk I/O) to identify violations.
- Contact users who exceed reasonable usage limits and request them to reduce their resource consumption.
- Implement bandwidth or disk I/O throttling to manage excessive usage.
- In cases of persistent or severe violations, we reserve the right to suspend or terminate access to our services.
5. Changes to Policy
We reserve the right to modify this Fair Use Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Continued use of our services following the posting of changes constitutes acceptance of the new policy.
6. Contact Us
If you have any questions about this Fair Use Policy, please contact our support team.
Thank you for your cooperation in ensuring fair and equitable use of our services.